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Uppercase FAQs

Uppercase Content Questions

What is Uppercase?

Uppercase is a young adult book-of-the-month subscription box. Simply put: You sign up and receive a recently published YA book and awesome book-related items every month! Plus you’ll access exclusive book content and a one-of-a-kind reading experience to dive deeper into each story.

What can I expect in my first box?

Uppercase offers two plans: Expert and Book Exclusive.

The Expert plan includes:

Every month you’ll receive the absolutely best young adult book that’s been personally read and chosen by Lisa Parkin, our founder. Plus, you’ll get a signed book plate with the author signature or the book will be personally signed by the author!

  • Brand New, Hardcover Young Adult Book
  • Signed Book or Bookplate Signed by the Author
  • 1-2 High-Quality, Exclusive Bookish Items
  • Reading Experience with Exclusive Content
  • Personal Hand-Written Note to You

The Book Exclusive plan includes:

The Book Exclusive Plan is the same as the Expert Plan without the exclusive items. This is a great option if you still want to get the best young adult books every month, plus the signed book plate or signed book in addition to the Uppercase exclusive reading experience.

The book you receive is the same book as the Expert Plan and you will still receive the Uppercase reading experience.

You will still receive any items that are related to the book chosen for the month in addition to promotional items.

  • Brand New, Hardcover Young Adult Book
  • Signed Book or Bookplate Signed by the Author
  • Reading Experience with Exclusive Content
  • Personal Hand-Written Note to You

What if I already have the book?

The book selections are all published the same month or the month prior to the current mailing. This ensures that you’re getting the very newest YA books.

At this time, if on the off chance a subscriber is sent a book they already own, we cannot refund it.

What books have been chosen in the past?

We’re so glad you asked! Check out our Past Boxes page HERE to see what books our subscribers have received.

How do I join Uppercase?

Yay! You can join by going to the Join Now page HERE.

Please note: All subscription plans renew on the 1st of every month. They can be canceled at any time.

How are the books chosen?

All Uppercase books are read, selected, recommended and chosen by Lisa Parkin from the YA book blog Read.Breathe.Relax. who also founded Uppercase.

Lisa has been writing about YA books for five years (and has read them for much longer) on her blog and The Huffington Post. All the books selected are sure to be absolute stand-out reads.

I signed up today. When will I get my first box?

Check out our handy sign-up countdown on our home page!

When you sign up for an Uppercase subscription, you will receive the next month’s box. Ex: If you sign up anytime from January 1-31, you will receive the February box.

Shipping Questions

When do Uppercase boxes ship?

Uppercase boxes ship from the 15th-18th every month. In the event of a holiday, boxes are typically shipped the following business day.

When is the cut off to change my shipping address?

Addresses MUST be updated by the 5th of the month. If the address is changed after this date, the update will not take effect until the following month.

How much is shipping?

Shipping costs $6 per box to the U.S., Puerto Rico and APO address. Shipping to Canada is $24 per box.

Does Uppercase ship internationally?

Unfortunately at this time, Uppercase does not ship outside the U.S. and Canada.

Billing & Account Questions

How do I access my Uppercase account?

You can access your account by logging in at my.uppercasebox.com.I f you haven’t set up your account yet, click “Reset password” to do so.

How do I change my subscription or update my billing info?

You can change your subscription plan on the member account page at my.uppercasebox.com under the “Billing & Payment.”

When am I billed?

Uppercase subscriptions are billed on the 1st of every month. This means that when you sign up, you will not be charged immediately. All payments are deferred until the 1st of the month.

How do I cancel my subscription?

You can cancel your subscription via Uppercase member account page at my.uppercasebox.com anytime after the boxes ship on the 15th.